Relationships

Relationships

We care about our customers. Because of our commitment to customer relationships, we always put safety first. By emphasizing open communication in all of our projects, we're able to build stronger customer relationships. From proposal to post-project feedback, Pierce PS values relationships, responsibility and responsiveness above all else.

Responsibility

Responsibility

Pierce Property Services is an active member of the IWCA (International Window Cleaning Association), the foremost authority for safety in the window cleaning industry. As a result, all Pierce employees are trained and retrained according to the latest industry standards and regulations. All aerial boom lift operators are OSHA certified.

Responsiveness

Responsiveness

Our team has over 50 years of experience providing complete solutions to restore, maintain, and protect properties. Because of our work on commercial, institutional and municipal properties, we're able to determine your precise needs and communicate effectively with your team. Our customer focus means responding to challenging situations as they arise.

Safety

Safety

PIERCE is an industry leader in safety nationwide. Our Safety Director leads a 52-week, 24/7 safety program based out of our Safety Central training facility in our headquarters. The program is dedicated to keeping our team educated, sharp and knowledgeable on property operations, OSHA regulations, and developing safety and sanitation standards. All of our divisions receive relevant safety training catered specifically to their focus services. Our positive track-record of OSHA performance is directly reflective of the investments we have made in our workforce to be the best and keep safety top of mind at the highest level. Safety is always the number 1 priority of any PIERCE work site, every day.

MEET OUR LEADERSHIP TEAM

Matt Pierce Knows Responsibility

Matt Pierce, President

Matt Pierce, after studying business management at Northeastern University, partnered with his father to build the largest store front and residential window cleaning franchise in the USA. Seizing a strategic opportunity in the commercial window cleaning market, Matt launched PIERCE Property Services in 2013.

During the last 10 years, Matt has had the privilege to serve on the executive board for the International Window Cleaning Association, as well as the board for the Power Washers of North America. In his spare time Matt enjoys playing golf, tennis and spending time with the family.

Responsiveness is Erik's Specialty

Erik Simard, Vice President

Erik Simard graduated with a Bachelors of Business Administration degree from the University of Vermont in 1994. He has over 20 years of experience working in the janitorial services industry, specializing in operations. 

Prior to his arrival at PIERCE, Erik was Vice President at a janitorial and building maintenance company with over 200 employees for 15 years. Erik’s no-nonsense approach to operations and customer service is what makes him a perfect fit at PIERCE.  Like the rest of the PIERCE team, he knows relationships, responsibility, and responsiveness always come first. He lives in Melrose with his wife and two daughters.

Customer Relationships Matter to Kyle Pierce

KYLE PIERCE, BUSINESS DEVELOPMENT MANAGER

Kyle Pierce has over 10 years of experience in the window cleaning and exterior building envelope maintenance industry. Kyle gained hands-on experience as a technician and supervisor at the largest store front and residential window cleaning franchise in the USA.

As PIERCE’s Business Development Manager, Kyle draws on his experience to provide detailed, accurate, and timely customer proposals. He is active in IREM, BOMA, RHA and CAI. Kyle received his Bachelor of Arts Degree from Wheelock College in Boston, and excelled as a student athlete as captain of the varsity basketball team. He lives in the Boston Area and enjoys coaching youth basketball and traveling.

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Abi Santos

Abi started his career with a large janitorial company 16 years ago and made his way into the window cleaning industry. Abi was a loyal member of the original Fish Window Cleaning team and joined PIERCE’s in the early days.

Abi is Director of Window Cleaning and Safety Director at PIERCE. He is responsible for overseeing all window crews, as well and hosting weekly safety meetings and ensuring all jobs are performed according to OSHA regulation. He is an access specialist and key part of the company’s success and growth. Abi has five children and one grandson.

Gerard Colome

Gerard keeps our technicians on the buildings! He manages the schedule and job details for the window cleaning division. His goal is to help PIERCE move towards even more efficient scheduling systems of so that the team can focus on providing excellent customer service.

Gerard has studied Mechanical Engineering and Project Management and worked in sales and deliveries. Gerard was born in Puerto Rico and loves visiting his home island. He now lives in Lawrence with girlfriend and their cat Chai. He loves recording music, listening to hip hop, taking pictures, and spending time with family.

David Ma

David oversees financial matters for PIERCE. He manages incoming payments, payroll, and other key financial and administrative tasks. He previously served as staff accountant for a technology company. He graduated from Bentley University. He believes that PIERCE’s role in cleaning and maintaining properties is key to keeping our community beautiful.

He lives in Lexington with his wife. His hobbies are playing ping pong and basketball, reading, and following the Celtics, Red Sox, and Patriots.

cam pierce headshot

Cam Kinnally

Cam works to streamline many of our operational and administrative processes, from marketing strategies to job scheduling. She focuses on internal operations, but also loves connecting directly with our clients.

Cam joins PIERCE from the Greater Boston Real Estate Board where she served as Assistant Director of Events and Education for BOMA Boston and MAA. Her background is in philanthropy and events, and she graduated from Tufts University.

She lives in Beverly with her husband. She loves cooking, baking, hosting dinner parties for friends, and working out at spin, yoga, and HIIT classes.

Reynaldo Iraheta

Reynaldo is one of the best high-rise window cleaners in the city. His technical and leadership skills led him to a managerial position where he is responsible for the day to day operations of the Window Cleaning Division, including windows, gutters, and dryer vent cleaning.

He demonstrates dependability and loyalty and is a highly respected leader of the PIERCE technicians. Reyanldo lives in Chelsea with his wife and three children.

Steve Dowdy

Steve leads the Garage Services team, guiding clients through the process of maintaining their parking structure, planning work and sourcing materials with his team, and ensuring clients are satisfied with the result. He also oversees PIERCE’s commercial snow removal work. He believes in providing a new level of best-in-class services in an old industry.

His background is in law enforcement and facility operations for a large university. He then managed all parking structure maintenance in New England for the country’s largest parking company, providing year of experience with garage restoration and commercial snow removal.

Steve lives in Swampscott with his wife, daughter, and baby son. On the weekends, he likes brewing beer, smoking meats, and longboarding.

Mike Smyth

Mike focuses on maintaining property values through waterproofing services. He works with his crew on estimating job costs and managing the job processes. He built the waterproofing division from the ground up and has trained his staff to be the best in the area.

He came to the US from Ireland in the 1980s and began his career as a bricklayer. He believes in providing customers with the first-class treatment he has received himself while working with the PIERCE team.

His passions include spending time with his two adult sons, as well as woodworking, soccer, kayaking, and reading everything he can find.

Kyle Pierce

Kyle oversees sales and new business opportunities for all divisions at PIERCE. He tries to embody the company values of customer service and top-quality work. As co-founder with his brother, Matt, Kyle has participated in every aspect of the business – from cleaning windows at 20 stores, to power washing garages overnight. “My vision for PIERCE is be the first and only call for our clients when comes to exterior maintenance and restoration.”

Kyle lives in Somerville with his wife and their dog Benny. His hobbies include playing, watching, and coaching basketball. He enjoys running, working out, and playing golf. He and Matt come from a family of six siblings.

Erik Simard

Erik sets a high bar for our Directors and their divisions so that PIERCE can continue to provide a “Best in Class” experience with every client ineraction. His goal is sustained growth in all of our Divisions, supported by a first-rate team and strong industry relationships. He is responsible for all levels of PIERCE operations.

Prior to his arrival at PIERCE, Erik was Vice President at a janitorial and building maintenance company with over 200 employees for 15 years. He graduated from the University of Vermont. He lives in Melrose with his wife and he loves watching his two girls become strong, independent young women

Matt Pierce

Matt Pierce, after studying business management at Northeastern University, partnered with his father to build the largest store front and residential window cleaning franchise in the USA. Seizing a strategic opportunity in the commercial window cleaning market, Matt launched PIERCE Property Services in 2013.

Matt has served on the boards of BOMA Boston, International Window Cleaning Association, and Power Washers of North America. Matt lives in Winchester with his wife, daughters, and son, and loves spending time with their large extended family. Matt enjoys playing golf and tennis with friends and clients.