Why Us

As a results-driven professional with a foundation in financial planning and analysis (FP&A), Eric brings a unique perspective to LIFECYCLE360. With a proven track record of delivering strategic insights and fostering strong client relationships, Eric seamlessly transitioned from managing financial operations to leading a team in a client centric role at PIERCE.

With over 10 years in finance and accounting roles, Eric has unique expertise in financial modeling, performance optimization, and cross-functional collaboration, ensuring business decisions were informed by accurate data and actionable insights. Now, as a Director of LIFECYCLE360, Eric leverages this analytical acumen to build trusted partnerships, drive client success, and align organizational goals with customer needs.

Passionate about problem-solving and continuous improvement, Eric excels in bridging the gap between strategy and execution. Outside of work, Eric pursues his passion for endurance sports.

Robinson has a degree in Economics from UMass Amherst and brings a client-focused, strategic approach to his work. With extensive experience in customer service, he excels in building strong relationships, delivering exceptional service, and solving problems efficiently.  A Boston native, he values professional growth and work-life balance, enjoying movies and regular exercise during his downtime. Robinson approaches each project with energy, creativity, and a commitment to ensuring clients feel valued and supported.

Kathy brings over two decades of experience to the PIERCE finance team. Her background is in the manufacturing sector. As Controller for a small but dynamic manufacturing company, she honed her skills in financial reporting and cash management. She is a  graduate of Bentley College with a degree in Finance.

Kathy lives in Newburyport with her adult son Matt and her beloved dog, Lulu. She is an avid supporter of the New England Patriots and the Boston Bruins. She loves spending time in Kennebunkport, ME, and walking, baking, and playing cribbage.

She approaches life with enthusiasm, joy, and a commitment to personal growth. At PIERCE, she is dedicated to leveraging her experience and values to drive financial excellence and contribute positively to the organization’s success.

Mike has over 20 years of experience selling within the New England hotel industry. His responsibilities include meetings with hotel general managers, ownership groups, and building engineers to identify facade issues and create solutions.

Mike has been in sales for 45 years, including working for Phillip Morris, Filterfresh Coffee, and HD Supply. He is passionate about building customer relationships, solving problems, and closing deals.

He lives in Tyngsboro with his fiancée, Pauline. He is a sports fanatic and loves hockey, football, lacrosse, and golf. Mike’s two grown sons are his best friends and are always part of his golf foursome.

Zach’s focus is on developing new client relationships and helping them proactively plan and budget for the maintenance and waterproofing of their facades.

He graduated from Southern New Hampshire University with a degree in Business Administration. After college, he worked in sales in the commercial painting industry and real estate. Zach is passionate about helping clients be proactive and providing long-term solutions.

Zach’s a local guy from Wilmington, MA. In classic PIERCE fashion, he loves playing golf and hitting the slopes, and he is also a kids’ lacrosse coach.

You’ll find Anton on the road most days, where he meets with clients to discuss their needs and puts together solutions for them. 

Anton is a proud member of the US Army Reserves, where he has developed his passion for serving others. Before PIERCE, he worked as a Project Manager for a commercial GC. Anton thrives on the fast-paced nature of the work we do, where he gets to provide his clients with the best product and best client experience in the business.

He lives in his hometown of Peabody with his wife Ashley, his son, and his twin daughter and son. Before he had kids, he loved playing soccer, boxing, and going to the gym regularly. He hopes to regain his hobbies someday when his kids grow up!

John has over 10 years of waterproofing and restoration experience, having learned the field from his father and grandfather. He has extensive knowledge of envelope restoration and construction project management. He considers building restoration his passion.

John graduated from Wentworth University with a degree in Construction Management, while working full time as a Site Superintendent.

John practices jiujitsu and loves Brazilian BBQ. He lives in North Attleborough with his girlfriend.

Madison supports the planning and execution of restoration projects. She coordinates communication between clients, contractors, and team members to ensure an efficient workflow. Madison manages project documentation, including contracts, schedules, and progress reports for larger projects, working closely with the project manager to identify potential issues and implement effective solutions. She ensures that all restoration work meets company standards and client expectations.

Madison earned her bachelor’s degree from the University of Rhode Island in History and Political Science. Her analytical skills and innovative thinking drive her to always look to the future and improve on current processes. Her drive to help clients solve problems is what makes her the perfect fit for her role at Pierce.

Madison lives in Somerville with her cat, Winnie. She enjoys reading, traveling, watching Formula 1, and trying new restaurants in her free time.

Matt launched PIERCE Property Services with his brother Kyle in 2013. As founder and CEO, Matt had a clear focus from day one: simply stated, he wanted to build a unified team of professionals who could accomplish great things.

Matt’s business degree from the University of Massachusetts at Boston and his competitive spirit from years of sports have fueled his drive to succeed from a young age. His passion for building services can be traced back to his days of partnering with his father, Paul Pierce. Together, they created the largest residential window cleaning franchise in the country: Fish Window Cleaning.

Outside of the office, Matt is committed to serving in his church, and he enjoys golf. He lives in Winchester with his wife, two daughters, and son, and he prioritizes spending time with them and his large extended family.

Erik’s goal is to sustain growth and surpass expectations in all divisions of the company, focusing on operations and the overall client experience.

Erik is passionate about managing and mentoring, as well as increasing operational efficiencies. Prior to his work at PIERCE, Erik served as Vice President of a janitorial and building maintenance company for 15 years, leading 250 employees. Since Erik joined PIERCE, the company has seen an over 400% (and counting) growth in volume.

Erik lives in Melrose with his wife and his two daughters. He is an avid tennis player and enjoys spending time with his rowdy group of friends.

In his role as vice president and co-founder of PIERCE Property Services, Kyle is responsible for overseeing all business development and sales efforts for the company. His days include site visits, creating building proposals, and managing communications with clients.

What sets Kyle apart, though, is his experience on the job. He has worked alongside all of the technicians at some point, so he has a keen understanding of the actual work, not just the administrative side of the business. Together with Matt, he has established a company culture that prioritizes listening to clients and putting their needs and interests first.

Kyle lives in Woburn with his wife, son, and labradoodle Benny. A lifelong athlete, he has coached the Lexington High School basketball program for nearly 10 years. He also ran the Boston Marathon for the West End House Boys and Girls Club, Boston’s premier youth development organization.

Andrew’s focus is on the strategic approaches, corporate development, and systems of scale as PIERCE continues on an incredible growth trajectory.

Andrew is a passionate, growth-oriented executive with a track-record of success and an entrepreneurial, innovative perspective. In 15+ years leading a fast-growing, uniquely positioned pavement business, he understands the importance of balancing a “boot strapping” mentality with the empathy, culture-focus, and energy to grow all elements of the business sustainably. He brings the mix of construction industry expertise with the professionalization needed to adapt a technology for the real world. A graduate from Babson College, Andrew is a recipient of the Boston Business Journal’s 40 Under 40 award and Construction Equipment Magazine Under 40 award.

Outside of work, Andrew served as President of the West End House Boys & Girls Club in Allston for seven years and has been a Board member for over 15. He serves on several other non-profit charitable organization boards. He and his wife have two incredible children, Max and Cecilia, and live in Boston.

Sean has nearly 20 years of experience in the construction world, starting as a product rep and working his way up to project manager of a concrete and masonry restoration general contractor.

He is currently the President of the New England branch of the International Concrete Repair Institute, where he assists with putting together technical sessions as well as networking and social gatherings for the concrete repair community in New England. He has had an interest in the construction business his whole life, specifically in concrete and masonry work.

Outside of work, Sean can be found traveling the country with his family in their RV. He lives with his wife, son and daughter in New Hampshire where they enjoy the great outdoors that NH has to offer.

Steve serves as Senior Director at PIERCE, lending his leadership and experience to multiple aspects of the company. He leads the Garage Services division, guiding clients through the process of maintaining, repairing, and restoring their parking structures. He also leads the Snow Removal division, commanding and dispatching the enormous crew of technicians across New England. Steve also plays a vital role in sales and project management.

Steve worked in law enforcement and facility operations for the University of Northern Colorado and before transitioning to SP+, the country’s largest parking manager. He managed the parking structure maintenance for all of their garages in New England before joining the PIERCE team.

Steve lives in Swampscott with his wife, daughter, and son. He is originally from Colorado, where he developed a love for brewing beer, smoking meats, and longboarding.

Jeison assists his portfolio of clients with scheduling services, getting proposals for additional maintenance services, and ensuring they have everything they need from start to finish of each job.

He says “I want to give our customers with the best experience, and work with the team to create the most efficient service possible.”

Jeison graduated from UMASS Boston with a degree in Sociology. Most recently he worked in sales in the solar industry. He loves sports, especially the Patriots. He lives in Revere with his girlfriend and his dog, Benji.

Mike manages waterproofing jobs from start to finish. His work begins with scoping waterproofing proposals and creating job estimates, and then he leads the crew through execution.

Mike created the waterproofing division at PIERCE. He came to the US from Ireland in the 1980s and began his career as a bricklayer. From there, he worked his way up from laborer to manager to director.

Mike is driven by his determination to provide the best quality work in the Boston area. Off of the job site, he enjoys spending time with his two adult sons as well as woodworking, playing soccer, kayaking, and reading everything he can get his hands on.

Reynaldo manages technicians while they are on the field. When he was a window cleaner, Reynaldo gained the technical skills and leadership abilities that make him an ideal director today. He helps train and oversee all of the technicians.

Reynaldo lives in Chelsea with his wife and their three children. He spends his days off fishing, spending time with his kids, and playing video games.

Abi is responsible for overseeing the team of window cleaning technicians and also hosting weekly safety meetings to ensure all jobs are performed according to OSHA regulations.

Abi entered the industry 16 years ago. He worked for a janitorial company, then cleaned windows for Fish Window Cleaning. Now, he is a safety and compliance specialist, critical to the company’s success and growth. Safety is paramount to everything at PIERCE, and Abi ensures the PIERCE team is vigilant.

Abi has five children and one grandson. Outside of work, he enjoys fishing and gardening.

As PIERCE continues to grow as the market leader in building envelope services, Chris is responsible for ensuring that each of our valued clients continue to receive the same exceptional service and connection that they’ve come to expect.

Chris has over 15 years’ experience in the construction world working as a business development manager for two international and highly respected building materials manufacturers.  This experience primarily focused on new construction. Now with PIERCE, he is very proud to be a part of a team whose mission is to restore, preserve and maintain the many historic and invaluable buildings of Greater Boston.

Beyond saving the world one building at a time, Chris greatly enjoys spending time with his lovely wife, Carolyn, and their two boys, Ryan and Scott.  Depending on which fickle New England season we’re in, you’ll find Chris and family on whatever slope, tennis court, golf course, ball field or hiking trail that dare to take them on.

Cam focuses on streamlining many of the company’s operational and administrative processes, from marketing to job scheduling to invoicing. While much of her job revolves around the internal operations of the company, she loves connecting directly with clients and colleagues.

Cam is a proud graduate of Tufts University, where she gained her passion for organization and problem-solving. She’s a Massachusetts native and lives in Newbury with her husband. She’s known for her cooking and baking skills, which she generously extends to not just her friends but to the entire PIERCE team. Outside of the office, Cam likes hosting dinner parties for friends and participating in bootcamp and spin classes.

Cesar is responsible for coordinating the waterproofing and restoration jobs, where he schedules the technicians, checks on their progress, and reports to the PIERCE directors about the jobs.

Cesar began working at PIERCE in 2013, where he started as a window cleaner. He has worked in the specialty high-access business for over 20 years now and enjoys connecting with customers and solving their issues.

Cesar lives in West Revere with his wife and 2 daughters. Outside of work, he loves fishing, traveling, cooking, hiking, and even swimming with sharks.

Gerard’s role is indispensable to ensuring clients are well taken care of and projects exceed expectations. 

Since he joined PIERCE in 2015, Gerard has transitioned the window cleaning division to a new level of service by improving scheduling systems and maintaining clear communication with clients.

Gerard was introduced to the building industry when he studied Mechanical Engineering and Project Management at UMass Lowell. He was drawn to this industry because of his interest in business, problem-solving, and customer service.

Though he lives in Arlington with his girlfriend now, Gerard is originally from Puerto Rico and visits his home island any chance he can get. He loves recording music, listening to hip hop, taking pictures, and spending time with his family.

Theresa previously served as the head of financial and operational activities at NETR, an HVAC and Construction Firm.  During her 12+ year tenure, she became involved in every aspect of the business operations and honed her management skills. Theresa comes from a long family of HVAC professionals and understands what it takes to be successful in the contractor business.

Theresa holds multiple certificates from American Management Association programs. Her favorite part of her job is finding the problems and inefficiencies in the operations of the business and fixing them. She also truly enjoys helping customers.

In her spare time, she raises funds for The Cupids Run/Children’s Tumor Foundation and enjoys being near the water reading a good book.  She loves to spend time with her family and friends and is an ardent cook. In the office, she is famous for her infectious laugh and positive disposition.

Kyle is responsible for overseeing the Account Management Department, while also working with the team and leadership to identify the needs of the clients, develop strategies, and refine standards and processes to grow opportunities with our clients while servicing their recurring maintenance needs.

Kyle comes to PIERCE with a strong operations and account management background. Most recently he worked throughout Boston and the metro area as a Property Manager for residential, condo, and commercial portfolios. Kyle has also worked in the retail, tourism, and theatre industries serving in operations and account management roles.

Kyle lives in the South Shore. In his free time, Kyle is an avid concert goer and loves his spin classes. He spends his time kayaking, traveling, and enjoying the beach on the Cape.

Luis in charge of communicating between the technicians and the directors in the office. He has been part of the PIERCE team since 2011, where he started as a window washer. His experience in the field working on buildings has given him the knowledge needed to understand all aspects of the operations here.

Luis enjoys working closely with the technicians and helping them learn how to be the best at their job. He got into this industry because he enjoys working on all of the incredible buildings here in Boston and making them shine.

Outside of work, Luis spends his time with his wife and three daughters.

Max Mavropoulos is a seasoned construction professional with over a decade of hands-on experience in façade restoration, waterproofing, and exterior envelope work. From field operations to project leadership, Max has built his career on a foundation of technical expertise, problem-solving, and team-oriented execution.

As a Senior Project Manager in PIERCE’s Waterproofing and Restoration Division, Max is focused on driving the next generation of façade restoration projects with precision, efficiency, and a deep respect for craftsmanship. He’s committed to building high-performing teams, streamlining field operations, and proactively solving complex challenges before they arise. With a leadership style rooted in trust and collaboration, Max is helping shape the future of restoration work through each project.

Outside the jobsite, Max loves traveling with his wife and two dogs. His passion for the outdoors and travel mirrors the same energy and dedication he brings to his work.

Zeeshan Shahab, Assistant Project Manager, supports the planning and coordination of waterproofing and restoration projects at PIERCE.
He works closely with clients, vendors, and field teams to ensure projects stay on schedule and within budget. Zeeshan manages documentation, assists in estimating, and helps identify risks early in the process to keep operations running smoothly. His focus on clear communication and proactive problem-solving helps deliver quality results that meet both company standards and client expectations.

Zeeshan earned his Master’s degree in Project Management from Northeastern University. With a background in engineering and a sharp eye for detail, he brings both technical expertise and practical experience to every project. His commitment to continuous improvement and strategic planning makes him a valuable member of the Pierce team.

Outside of work, Zeeshan lives in Boston and enjoys going to the gym, horseback riding, playing basketball, and spending time with friends.